FAQ

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We’re here to help with any questions or booking enquiries. Reach out to us for more information about your stay.

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Have Questions or Ready to Book?

Whether you need more information or want to secure your stay, we’re here to assist. Contact us to arrange your visit, and we’ll be happy to prescribe the perfect retreat for your stay at The Physicians House.


POPULAR QUESTIONS

How Can We Help You?

We’re happy to answer any questions you have about The Physicians House, our amenities, or booking your stay. Below are some common questions we get, but if you don’t find the answer you’re looking for, feel free to reach out.

Yes, we provide all essential linens and towels, along with hand wash and shower gel in the bathrooms for your convenience. Feel free to bring any personal toiletries you may need for your stay.

Yes, the details are in our welcome pack

Check-in is from 4:00 PM, and we ask that guests check out by 10:30 AM to allow for cleaning before the next guests arrive.

Yes, there is parking available nearby through an agreement with The Plough Hotel. Free street parking is also available around the property.

The house comfortably accommodates 8-10 guests, with four spacious bedrooms and a cosy bunk room for children.

Yes, a kitchen starter pack is included to help you settle in comfortably. It provides small amounts of essentials like washing up liquid, dishwasher tablets, laundry tabs, bin bags, paper towels, a sponge, oven gloves, coffee, sugar, and tea to make your arrival stress-free.

Yes, children are welcome! However, please note the house has period features that require care, and we ask guests to supervise children accordingly.

Unfortunately, we do not allow pets in the house, except for registered assistance dogs.

We try to be as flexible as possible with cancellations and offer partial refunds depending on how close the cancellation is to your arrival date. We recommend having travel insurance for unexpected changes.

The house is fully equipped with modern conveniences, including WiFi, a cinema room, a private basement bar, and a well-stocked kitchen with all the essentials.